UPDATE (Wednesday, Nov. 29): Knox County Mayor Tim Burchett said he is launching a hotline for students at Bearden High School impacted by what's being called an ACT "misadministration."

The Mayor said parents can call (865)-215-2017 or email community.outreach@knoxcounty.org to reach out to his office. The mayor said callers can leave a message so his office can call back and gather additional details about individual students to help resolve issues spurred by this issue.

Burchett said he is angry at the ACT for their response to 409 Bearden students who had their October ACT scores invalidated because of an error in administering the tests on the correct date.

Yesterday, Knox County and state leaders spoke to ACT representatives in Nashville Tuesday about the testing issue at Bearden High School.

“By the end of our meeting, it became clear that ACT has no intentions of helping our students by releasing their ACT scores,” Burchett said. “To say I’m disappointed would be an understatement. I’m angry."

Burchett said he sensed arrogance from the ACT during the meeting and in previous phone conversations with the organization.

"Over 400 Knox County students are being punished for a mistake they didn’t make, and these people have the ability to change that and they’re refusing to do so,” Burchett said.

MORE: ACT revokes additional scores from Bearden students

MORE: Knox County Council PTA President: 'We want ACT to reverse this decision'

On Tuesday, Burchett and others were part of the meeting with ACT representatives, and said the company is not willing to change their decision not to validate the students' scores.

After the meeting, Burchett said Lt. Gov. Randy McNally suggested making the SAT the testing standard for Tennessee.

MORE: Lt. Gov. calls for resolution in ACT debacle

"He made it clear in the meeting that there's other testing out there. The SAT is the other testing body, and they're very similar, and most school accept either or," Burchett said.

In a Facebook post Tuesday night, McNally said he was "extremely disappointed" by the meeting.

"While I still hold out hope they will come to their senses and release the scores, I am not optimistic," McNally said.

He said he plans to contact all of the colleges the affected students are applying to in order to make sure the schools understand the situation.

Knox County Schools leaders say about 250 students are signed up to retake the ACT in December.

Several students from Alvin C. York Institute in Fentress County were also told their ACT scores wouldn't be certified because of a date mix-up on their exam booklets, similar to the situation at Bearden.