UPDATE: Friday, March 3: Knox County and fire agency authorities are looking into a blaze Thursday night that swiftly consumed a Powell house.
Martha Dooley, spokeswoman with the Knox County Sheriff's Office, said Sheriff's Office investigators went to the scene at 7904 Ashley Rd. on Thursday night and were back on Friday.
"We are investigating," she said. "That's all I can say."
Rural/Metro got the call to respond at 6:07 p.m. to the house that dated to the early 1970s in the Broadacres neighborhood, according to Fire Chief Jerry Harnish.
It was reported to be fully involved at the time. Fire crews encountered people outside the house. Neighbors posted numerous videos and photos of the house as it burned.
Harnish said Friday he'd also been asked not to discuss the fire because it's under review.
Knox County records listed the most recent owners as Richard and Stacey Castro. They bought the house in March 2003 for $132,500, according to records.
The home was listed on Auction.com the same day of the fire, suggesting it could have been in foreclosure.
Homeowner Stacey Castro said those claims are not true. She told WBIR 10News, the home is owned by her family and it is not in foreclosure nor should it be on Auction.com.
Castro is thankful her family made it out okay.
"If it had been at a different time or my husband had been gone," Castro said. "They probably wouldn’t have made it out. I’m just grateful."
The Castro family is also grateful for the outpouring of support in such a short amount of time.
If you'd like to help the family, click here.
PREVIOUS STORY: Thursday, March 2: A North Knox County family is safe after a fire destroyed their home on Ashley Road in the Broadacres neighborhood in Powell on Thursday night.
The fire started around 6:15 p.m. When Rural/Metro firefighters responded, the house was engulfed in flames.
Rural/Metro said the home owner told them everyone was out of the home. There were no injuries.
Crews said the fire was under control within an hour, but it took a few hours before the fire was completely out. The roof, floor and walls of the house all came down.
There was no initial word on what caused the fire.