Hilton is introducing guestrooms that will be so technologically advanced that travelers will be able to personalize and control lighting, temperature and more from their mobile devices.
The new Connected Room, as Hilton is calling it, is being tested in beta form at the Hilton Garden Inn in Memphis so far but will expand to at least seven others in the next few weeks, with a much larger roll-out scheduled for 2018.
Guests will be able to control most functions of the room, including the TV, via the Hilton Honors mobile app.
They will also be able to stream their preferred media from various accounts on that TV.
In the future, travelers will be able to use voice commands to control aspects of their room and stream content. They will also be able to upload their artwork and photos to be displayed in their room and notify the hotel of their preferences before they even arrive at the hotel.
“We are … setting a new standard for the industry by giving our guests a travel experience where the room knows them and they know the room,” says Hilton CEO Christopher Nassetta.
Hilton has made various advancements with its mobile app including letting guests use their smartphones as room keys and choose the specific rooms they want to reserve.
“The technology we put in hotel rooms has to be intuitive, simple and quick to pick up,” says Joshua Sloser, senior vice president of digital production.
Through the connected room, Hilton employees will also be able to improve energy efficiency by monitoring the air conditioning and electricity use. Guests will also be able to control when their air conditioning will be turned off. Employees will also eventually be notified if something is not functioning in the room and fix it in a timelier fashion.
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