KUB and LCUB are calling extra crews to be ready in case a predicted ice storm on Friday causes widespread power outages.
In a press release, KUB sent a message to customers:
If the ice is as heavy as predicted, restoring power will be a multi-day event. We want them to be able to plan accordingly, and we want to ask them to be patient as our crews work as quickly as they safely can to restore power.
If the ice is as heavy as predicted, restoring power will be a multi-day event. Heavy ice can lead to extensive damage from downed trees and broken wires and poles.
Extremely hazardous road conditions will make even getting to the job difficult. And we anticipate having to clear large numbers of downed trees to reach damaged equipment.
All those elements mean that restoring power to all customers could take at least several days- and possibly longer, depending on the severity of the damage. We want customers to be able to plan accordingly, and we want to ask them to be patient as our crews work as quickly as they safely can to restore power.
KUB says a typical repair job can take 4-6 hours, and if a pole has to be replaced, it could take a minimum of 6-8 hours.
Safety tips from KUB
KUB has contacted crews outside the area and has made arrangements for them to be here before the storm hits. Right now, they will have more than 50 crews available immediately, with the option of asking for more if needed. However, if the damage is widespread across East Tennessee, that could limit the number of additional outside crews that could be called in.
KUB determines the order of restoration in the following sequence:
• Critical system loads that include communications systems, water/wastewater pump stations, hospitals, and other services vital to public welfare.
• Transmission lines (the backbone of the electric system) serving large numbers of customers.
• Substation equipment that can impact large numbers, as well.
• Distribution lines serving subdivisions, large housing areas, and commercial areas.
• Service lines and transformers that serve small numbers of customers.
• Service lines and transformers serving individual customers.
If you see downed power lines, you should not get near them, because they could be energized. You should also watch out for trees that are leaning on or near power lines or utility poles
KUB reminds customers to stay at least 25-feet from the work area for their safety and the safety
of our crews.
To report a KUB outage:
Click on the Report an Outage link on the KUB website homepage or call 524-2911 or 1-800-250-8068 to report outages. KUB would also like to remind customers that we do not check Facebook postings to gather information on the locations of power outages.
To report a LCUB outage:
Customers are asked to report outages on their mobile devices via our website at www.lcub.com, or call (865) 986-6591.