A team of top technology experts will spend the next few weeks in Knoxville, working to find a way to lower utility bills.
Knoxville was chosen last fall to be part of the IBM Smarter Cities Challenge.
A five-member team of IBM experts from around the world arrived in town on Tuesday to work with local officials.
Knoxville leaders specifically asked for advice on the best ways to help residents who receive emergency utility bill assistance make energy efficient improvements.
"We have a lot of people who, on an annual basis, cannot pay their utility bills and they go to Project Help, they go to churches. And so we want to try to develop a system where we link those two together, so instead of having a band-aid approach each year for those who just can't afford the utility bill, we link them up to get weatherization or energy efficient services delivered to their home," said Mayor Madeline Rogero.
The consulting services provided in the challenge grant are worth about $400,000.