TEMA issues apology for confusion over test alerts

The Tennessee Emergency Management Agency (TEMA) issued an apology for confusion on statewide tests of the Emergency Alert System and Wireless Emergency Alerts to mobile devices on Thursday.

TEMA issued two alerts to test the systems with September marking the start of National Preparedness Month.

On Thursday, TEMA issued a release apologizing for any inconvenience from the two test alerts.

“In many instances the caveats that the message was part of a test were not received, making it seem like an emergency was imminent,” TEMA director Patrick Sheehan said in the release.

TEMA said it received hundreds of calls from Tennesseans with concerns caused by the messages.

“We do these tests to make certain we know about problems before we need the systems,” Sheehan said. “In this regard alone, this test has been very valuable.

10News also received a number of calls asking about the test alerts.

“Again, please accept my apologies on behalf of TEMA and my gratitude for your patience and understanding,” Sheehan said.

Sheehan said TEMA would not conduct public tests of the system in the foreseeable future.

(© 2016 WBIR)


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