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The director of TennCare is responding to federal criticism, saying the agency will make some changes.

Director Darin Gordon outlined the changes Monday.

TennCare will now:

  • Allow hospitals to temporarily enroll pregnant women in Medicaid.
  • Take actions to keep newborns and children who qualify for health coverage from falling through the cracks.
  • Hire a consulting firm to analyze problems with its behind-schedule computer system that cost nearly $36 million.

But,TennCare will not provide face-to-face help for people trying to apply for coverage through the state Medicaid system. It will keep sending people to the federal Health Insurance Marketplace.

The federal director of Medicaid programs had given TennCare 10 business days to respond to concerns in a June 27th letter. In that letter she said TennCare had failed to provide services required by federal law.

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