The two ambulance services in Loudon County have reached a tentative agreement to better serve residents.
Loudon County commissioners, the county 911 attorney, Rural/Metro and Priority Ambulance met Thursday after two incidents when ambulances were slow to respond.
Rural/Metro has a contract with Loudon County to provide ambulance service in the county, but Priority Ambulance has the service contract with the City of Loudon and Lenoir City.
That left dispatchers not knowing which ambulance to send during an emergency.
'"That slows down response, plus just creates that extra chance that you could have a mistake and we don't want the mistakes. In this business mistakes are tragic, purely and simply," said Wayne Henry, Loudon County 911 attorney.
They will all meet again next Wednesday to come up with a formal protocol.
Back in May, Rural/Metro sued Lenoir City claiming the city's contract with Priority Ambulance violated its contract with Loudon County.
Rural/Metro says that lawsuit still stands.