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Customers say their utility bills are too high

We're hearing a lot about higher heating bills across East Tennessee. Hundreds took to our Facebook page to comment, so we looked into what's behind the spike.

http://www.wbir.com/video/2144932154001/39627146001/Customers-say-their-utility-bills-are-too-high http://download.gannett.edgesuite.net/wbir/brightcove/29913744001/29913744001_2144942626001_th-51119cf5e4b09514f4e40a51-806787298001.jpg?pubId=29913744001 Customers say their utility bills are too high We're hearing a lot about higher heating bills across East Tennessee. Hundreds took to our Facebook page to comment, so we looked into what's behind the spike. wbirNews 02:29

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