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Flying kangaroo Qantas looks to loyalty program for cash

Qantas is having trouble keeping customers, but is making a mint helping other firms keep theirs. The airline is now making more money through loyalty than from passengers. Jane Wardell explains.

http://www.wbir.com/video/3760892920001/1/Flying-kangaroo-Qantas-looks-to-loyalty-program-for-cash http://cdn.newslook.com/54/54cc51c45a3a0514181130e714bc545a/images/frame_ext.jpg Flying kangaroo Qantas looks to loyalty program for cash Qantas is having trouble keeping customers, but is making a mint helping other firms keep theirs. The airline is now making more money through loyalty than from passengers. Jane Wardell explains. Qantas Airways LimitedAlan JoyceJohn BorghettiFinanceaustraliaWoolworthsReutersnewslookWorldVirgin AustraliaQAN 02:33

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