Knoxville — UPDATE 11 AM Thursday: Puppy Zone, the pet shop that's been the subject of repeated complaints this week on social media, meets the conditions that require a state license, a state Department of Agriculture spokesman said.

A inspector visited the Kingston Pike shop on Wednesday after dozens of people raised concerns with 10News and other media outlets about how dogs at the store are being treated.

While it previously had not secured a state license, the inspector determined Puppy Zone "meets the threshold to require a license," according to spokesman Will Freeman.

Anyone who sells 25 or more dogs or cats a year is required to have a cat/dog dealer license, according to Freeman. The state Department of Agriculture oversees pet dealer licensures.

Freeman told 10News on Thursday that owner Steven Glatz has "filled out the proper application and passed the official inspection.

"Their license is being processed now."

Last weekend, a Nashville woman raised concerns about how animals at the shop are being cared for. WBIR received dozens of messages from concerned citizens.

Glatz told 10News he's seen the accusations against his shop and they're untrue.

An animal control officer with the Knoxville Police Department inspected the shop Monday, according to KPD, and found the puppies there to be in good health.

PREVIOUS STORY: A Nashville woman's post about conditions at a Knoxville pet store is sparking concern from animal lovers online, but the business owner is denying the accusations.

Misty Lawrence said in a Facebook post that's been widely shared that she and her daughter visited Puppy Zone on Kingston Pike over the weekend. We've heard from dozens of people asking us to look into the accusation.

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Puppy Zone in Knoxville. 9/10/2018

"The smell from urine and feces was very strong. The store is very stuffy and hot. Half of the puppies, if not more, seemed to be highly drugged. They were laying with their eyes open and would not respond as we spoke to them or shook them to try and get them to respond," she wrote on Facebook. (You can find the full post at the end of this article.)

"It's very upsetting to me, because I couldn't even imagine my dog coming from a place like that," Lawrence said.

Steven Glatz, owner of Puppy Zone, told 10News he had seen the post, and that the allegations are not true.

“We have people that walk through the store that don’t ask questions, they don’t ask for information for their concerns, and they leave with a negative thought in their head and go to Facebook and become a keyboard warrior and decide to make their uninformed post to the world, and it goes viral,” Glatz said.

He said he and his staff work hard to keep the puppies healthy, and they all have regular vet visits every three weeks.

"We've never had an issue with animal control or any of the bodies that govern us," Glatz said.

Glatz also said that puppies tend to sleep up to 18 hours a day, and it can be a very deep sleep. He can understand why the woman may have thought something was wrong, but he said that is just normal behavior for young puppies.

"I'm not tired of people that love animals," Glatz said. "Their hearts are in the right place. They just don't know us. If they had just taken 10 minutes to talk to anyone of our employees, or myself, they would've left here with a different opinion."

Lawrence was also disturbed by the conditions they dog were kept in.

"There were multiple dogs in each bed which was alarming to me in itself. The pups are walking and sleeping on metal grates. The bed full of Shih Tzu's had feces on the metal grate near where the puppies were walking and sleeping. None of the puppies had access to food," she wrote.

Anyone who sells 25 or more dogs or cats a year is required to have a cat/dog dealer license, according to Freeman. The state Department of Agriculture oversees pet dealer licensures.

Another accusation that Lawrence mentioned in her post was that a former employee claimed they put bleach into the animals' drinking water. Current employees said that was not true. They do keep water with bleach in the store because they use it to clean up after the animals, but they do not give it to the puppies to drink.

A 10News crew also visited the store, and didn't observe any obvious concerns.

But Lawrence says she'll continue speak up.

"I'm not going to sit here and just let this continue to happen," Lawrence said.